DocuSign Pricing Plans & Costs Guide

DocuSign is a digital platform that allows for the secure and efficient signing and exchanging of documents, transforming how organizations handle agreements and contracts. The platform has evolved far beyond its renowned eSignature roots into a comprehensive Intelligent Agreement Management (IAM) platform. Trusted by 95% of the Fortune 500, it now leverages AI to analyze documents, automate workflows, and centralize contracts—all while maintaining stringent global security standards.

Whether you’re an individual, a small team, or a large enterprise, understanding the cost structure is key to unlocking these powerful capabilities. Here is a detailed breakdown of the DocuSign pricing plans, features offered, and what to expect with each plan.

How Much Does DocuSign Cost?

DocuSign offers a transparent, tiered pricing model designed to scale from individuals to large enterprises, with significant savings for annual billing. The pricing is available across two main product lines: core eSignature plans for secure digital signing, and advanced Intelligent Agreement Management (IAM) + eSignature plans that include unlimited sending and AI-powered tools. A 30-day free trial is available to test the platform’s capabilities before subscribing.

eSignature Plans (Essentials)

These tiered plans focus on electronic signatures, sending, and basic collaboration.

• Personal ($10/month per user billed annually, or $15/month month-to-month): Ideal for individuals and sole proprietors with basic needs. This plan includes 5 envelope sends per month, AI-assisted summaries, reusable templates, and secure agreement storage.
• Standard ($25/month per user billed annually, or $45/month per user month-to-month): The most popular plan for small to medium teams. It includes all Personal features plus 100 annual sends per user (on annual plan), shared templates, real-time commenting, delegated signing, and one-time bonuses for SMS delivery and ID verification.
• Business Pro ($40/month per user billed annually, or $65/month per user month-to-month): Built for automating complex agreement processes. It includes all Standard features plus mobile-friendly web forms, in-agreement payment collection, interactive form fields, real-time data verification, and bulk send capabilities.
• Enhanced (Custom Pricing): Tailored for organizations with high-volume, complex workflows requiring advanced security. Includes all Business Pro features, plus centralized organization management, 24/7 live support, advanced compliance configurations, and Single Sign-On (SSO).

Intelligent Agreement Management (IAM) + eSignature Plans (Unlimited Envelopes + AI)

These comprehensive plans bundle advanced eSignature features with AI-powered agreement search, analysis, and workflow automation, including unlimited envelope sends through the web app (on most plans).

• IAM Starter ($40/month per user billed annually, or $65/month month-to-month): For individuals who need to manage agreements with AI. Includes 100 annual sends/user, eSignature Standard features, 1 automated workflow, and AI search/analysis tools.
• IAM Standard ($45/month per user billed annually, or $75/month month-to-month): For small teams needing complex workflows and an AI repository. Includes unlimited web app sends, eSignature Standard features, 3 automated workflows, and AI tools (3-user minimum).
• IAM Professional ($75/month per user billed annually, or $95/month month-to-month): For teams scaling workflows with forms and automation. Includes unlimited web app sends, eSignature Business Pro features, 10 automated workflows, and AI tools (3-user minimum).
• IAM Enhanced/Enterprise (Custom Pricing): For large organizations requiring maximum control and AI acceleration. Includes all IAM Professional features plus document visibility, AI-Assisted Review, signing groups, and 24/7 live support.

*(Note: Annual billing provides savings of up to 40% compared to month-to-month rates. IAM plans include a one-time allotment for processing historical agreements with Navigator AI.)*

If you are looking for a more comprehensive project management tool that includes robust document control features like versioning and locking, and is not priced per user, consider exploring AceProject as a potential budget-friendly alternative.

eSignature Plans (Essentials)

DocuSign Personal Plan ($10/Month Per User Billed Annually)

This entry-level plan is designed for individuals and freelancers who need a straightforward, digital solution for signing and managing basic agreements. It provides core e-signature functionality with essential tools for organizing documents and integrating with popular apps for a seamless workflow.

• Send 5 Envelopes/Month: Manage up to five separate signing requests monthly, with each envelope supporting multiple documents and up to 99 signatures. Ideal for occasional needs like freelance contracts, personal releases, or simple approvals.
• Centralized Agreement Storage: Securely store and access all executed agreements in a single cloud repository. This organized system eliminates scattered files and ensures reliable, instant retrieval for your records, audits, or future reference needs.
• AI-Assisted Summary: Accelerate review by using AI to generate a concise overview of key terms and obligations within any document. This tool helps you understand commitments faster, saving valuable time during the agreement review process.
• Reusable Templates: Save hours of manual setup by creating standard templates for frequently used documents. Ensure consistency and accuracy across all your agreements, from NDAs to service contracts, while streamlining your sending workflow.
• 1,000+ Integrations: Maintain your existing workflow by connecting DocuSign to the tools you use daily, like Google Drive or Microsoft Outlook. Send documents for signature directly without switching between different applications.

DocuSign Standard Plan ($25/Month Per User Billed Annually)

This popular plan equips small to medium teams with collaborative tools to standardize and accelerate signing processes. It enhances productivity through shared resources, team management features, and options to speed up recipient signing.

• 100 Envelopes Per User/Year: Supports growing business activity with an annual sending allowance for each user. Provides the capacity for more frequent agreement workflows without the constraints of a strict monthly limit.
• Shared Templates: Promote brand consistency and compliance by creating a central library of approved document templates. Ensure every agreement sent by your team meets company standards and legal formatting requirements.
• Collaborative Commenting: Streamline internal reviews with real-time feedback directly on documents. Team members can leave comments and annotations, facilitating clear discussion and alignment before a document is finalized for signature.
• Delegated Signing: Prevent approval bottlenecks by authorizing specific team members to sign documents on your behalf. This ensures critical agreements keep moving forward even when the primary signer is unavailable.
• SMS Delivery (Bonus): Accelerate deal closure with one-time bonus SMS notifications. Sending signing links directly to a recipient’s mobile phone can lead to significantly faster response and completion rates for urgent documents.
• Identity Verification (Bonus): Mitigate fraud risk by adding an extra layer of security. The one-time bonus allows you to require signers to verify their identity using a government ID or phone before accessing a document.

DocuSign Business Pro Plan ($40/Month Per User Billed Annually)

Designed to automate complex agreement processes, this plan features advanced data collection, payment integration, and bulk handling tools. It is suited for teams that manage sophisticated document workflows and require deeper process optimization.

• Mobile-Friendly Web Forms: Simplify client onboarding and data collection by embedding customizable forms on your website. Information submitted automatically populates agreements, reducing manual entry errors and creating a seamless user experience.
• In-Agreement Payment Collection: Streamline transactions by collecting payments directly within the signing workflow. Integrate with payment processors to request fees or deposits, which accelerates revenue cycles and reduces administrative follow-up.
• Interactive Form Fields: Guide signers and reduce errors with dynamic fields that adapt based on input. Use conditional logic and real-time validation to ensure information is captured completely and accurately the first time.
• Real-Time Data Verification: Increase form accuracy by validating information as signers type. Check details like email addresses or tax IDs against external databases to prevent errors and ensure data integrity from the start.
• Bulk Send: Save considerable administrative time by sending unique documents to large recipient lists in one operation. Perfect for distributing offer letters, renewals, or policies while maintaining individual tracking for each envelope.
• PowerForms: Create self-service signing portals by generating a unique URL for standard documents. Allow clients or partners to initiate and complete signing independently, reducing manual sending overhead for your team.

DocuSign Enhanced Plan Custom Pricing)

Tailored for enterprises with high-volume, complex workflows, this custom plan delivers maximum security, centralized administration, and dedicated support. It is designed for organizations with stringent compliance needs and mission-critical agreement processes.

• Custom Envelope Limits: Scale your operations without interruption by defining sending volumes that match your exact transactional needs. This ensures your plan supports high-volume environments and peak business periods effectively.
• Centralized Org Management: Maintain full organizational oversight with a multi-account administrative console. Manage users, data permissions, and settings globally while generating consolidated reports for enterprise-wide compliance and auditing.
• 24/7 Live Support: Access immediate, prioritized technical assistance at any time via phone, email, or chat. This tier includes a dedicated account manager for proactive guidance and rapid resolution of any issue.
• Advanced Security Configurations: Meet strict regulatory obligations with custom user authentication, detailed signing requirements, and granular access controls. Tailor security settings to your industry’s specific compliance standards, such as HIPAA or FINRA.
• Single Sign-On (SSO): Enhance security and user experience by integrating DocuSign with your identity provider. Centralize login management and permissions through systems like Okta or Azure AD for streamlined, secure access.
• Salesforce Document Generation: Automate agreement creation within your CRM by generating and populating DocuSign documents directly from Salesforce records. This native integration streamlines the entire quote-to-cash workflow, improving sales efficiency.

IAM + eSignature Plans (Unlimited Envelopes + AI)

DocuSign IAM Starter Plan ($40/Month Per User Billed Annually)

This Intelligent Agreement Management (IAM) plan introduces AI-powered agreement management for individuals or small operations. It combines core eSignature capabilities with AI search and a basic automated workflow, ideal for those starting to leverage intelligence for better document handling and insights.

• 100 Envelopes Per User/Year: Provides a defined annual sending capacity for each user, suitable for managing a moderate volume of agreements while utilizing the platform’s advanced AI and workflow features throughout the year.
• eSignature Standard Features: Includes all the collaborative sending and signing tools from the Standard eSignature plan, such as shared templates, real-time commenting, and delegated signing, forming a robust foundation for digital agreement execution.
• 1 Automated Workflow: Automate a simple, linear agreement process without writing code. Configure a sequence of actions—like sending a document, collecting signatures, and filing—to save time on repetitive manual tasks.
• AI Search & Analysis: Unlock insights from your agreements using AI. Ask natural language questions to find specific clauses or terms across documents and get AI-generated summaries to understand contract content quickly.
• Unlimited Navigator Processing (New Agreements): Apply AI-powered processing to all new documents uploaded to your repository. Navigator automatically reads and tags agreements, making them instantly searchable and ready for analysis.
• Historical Agreement Processing Allotment: Jumpstart your AI repository. New customers receive a one-time allowance to process up to 5,000 existing agreements per user, making legacy contracts searchable and analyzable with AI from day one.

DocuSign IAM Standard Plan ($45/Month Per User Billed Annually)

Designed for small teams requiring an intelligent agreement repository and multi-step automation, this plan supports unlimited sending via the web app and scales collaborative workflow management for growing business needs.

• Unlimited Envelopes via Web App: Remove sending constraints for agreements initiated directly in DocuSign. Support high-volume, team-based signing processes without worrying about per-user envelope limits, enabling seamless scaling of operations.
• eSignature Standard Features: Access the full suite of team collaboration tools, including shared templates and commenting, ensuring your team can efficiently prepare, negotiate, and execute agreements within a unified, intelligent platform.
• 3 Automated Workflows: Design and deploy multiple customized agreement processes to automate complex, branching tasks across departments. Streamline operations like vendor onboarding, approval chains, or compliance documentation without manual oversight.
• AI Search & Analysis: Empower your team to find answers in seconds. Use conversational AI to query your entire agreement library for risks, obligations, or specific dates, turning static documents into a dynamic data asset.
• Unlimited Navigator Processing (New Agreements): Ensure every new contract added to your system is immediately intelligible. AI automatically extracts key metadata and clauses, building a rich, searchable database that grows with your business.
• Historical Agreement Processing Allotment: Convert your legacy contract backlog into a strategic resource. The one-time processing credit allows you to digitize and analyze thousands of existing agreements, uncovering immediate insights and value.

DocuSign IAM Professional Plan ($75/Month Per User Billed Annually)

Built for larger teams scaling sophisticated agreement processes, this plan includes advanced eSignature features, higher workflow limits, and comprehensive AI tools to optimize complex cycles from intake through signature and analysis.

• Unlimited Envelopes via Web App: Facilitate enterprise-level agreement volume without restriction. Support organization-wide initiatives and high-frequency signing needs directly through the DocuSign web interface, ensuring smooth operational flow.
• eSignature Business Pro Features: Incorporate advanced capabilities like web forms, in-agreement payments, and bulk send. These tools automate data collection and processing, integrating financial transactions and mass communications into your agreement workflows.
• 10 Automated Workflows: Scale automation across the organization. Deploy a portfolio of sophisticated, conditional workflows to handle intricate processes in legal, sales, HR, and procurement, significantly reducing manual work and cycle times.
• AI Search & Analysis: Conduct deep analysis across your agreement portfolio. Leverage AI to track clause usage, identify non-standard terms, and assess compliance, providing strategic insights that inform negotiation and reduce organizational risk.
• Unlimited Navigator Processing (New Agreements): Maintain a continuously intelligent contract repository. As new agreements are signed, AI instantly processes them, keeping your central source of truth up-to-date and analytically ready for any business question.
• Historical Agreement Processing Allotment: Achieve a complete, AI-enabled view of your contractual landscape. Process a large volume of historical documents to baseline performance, identify buried liabilities, and set benchmarks for future agreements.

DocuSign IAM Enhanced/Enterprise Plan (Custom Pricing)

Tailored for large organizations requiring maximum control, security, and AI acceleration, this custom plan adds enterprise-grade features for complex governance, advanced redlining, and tailored branding across global operations.

• Multiple Brand Management: Present a consistent, professional image across diverse business units or regions. Customize sending emails, web pages, and document branding to reflect different product lines, subsidiaries, or client-facing identities seamlessly.
• Document Visibility Control: Enhance security and clarity in complex agreements by controlling what each signer sees. Hide sensitive clauses or specific pages from unauthorized parties while allowing others full document access during the signing process.
• AI-Assisted Review: Accelerate legal and contract review cycles. Use AI to automatically identify non-standard clauses, suggest pre-approved language, and highlight potential risks, empowering negotiators to redline contracts faster and with greater confidence.
• Signing Groups: Simplify the execution of agreements requiring multiple approvals from the same party. Define a group of signers from a company where any member can sign, reducing administrative confusion and accelerating multi-stakeholder approvals.
• Centralized Org Management: Govern a global deployment from a single pane of glass. Use advanced administrative tools to manage users, security policies, and data across multiple business units or accounts with consolidated reporting and oversight.
• 24/7 Live Technical Support: Access premium, prioritized support with a dedicated technical account manager. Receive 24/7 assistance for critical issues, ensuring maximum platform uptime and expert guidance for your enterprise implementation.

Conclusion

In summary, DocuSign’s tiered ecosystem provides a scalable path for digital agreement management, from simple e-signatures to AI-powered intelligence. Its pricing structure offers flexibility for all business sizes, with clear value progression through its Personal, Standard, Business Pro, and IAM plans. By automating workflows and centralizing documents, organizations can achieve significant gains in efficiency, compliance, and turnaround time, ultimately transforming how agreements are managed.

While powerful, it’s crucial to evaluate if DocuSign’s per-user pricing and feature depth align with your specific needs and budget. For some organizations, particularly smaller teams or those seeking bundled project management tools, alternative solutions may offer different advantages. To ensure you make the most informed decision for your business, a comprehensive evaluation should include potential drawbacks alongside benefits. We explore these considerations in our Top 10 Cons & Disadvantages of Using DocuSign guide.

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