Author name: Shane Drumm

The salience model is a cognitive model that explains how stakeholders prioritize and process information. The salience model (Mitchell 1997)

A value stream map visualizes the steps needed to transform a request into a service or a good. It shows

An empathy map is a simple diagram summarising information about a user’s actions and emotions. It is a helpful tool

Fishbowl window facilitation is a technique for project management that helps team members resolve conflicts and move forward with the

Maintaining the engagement of your agile team is essential, so experimenting with various end-of-sprint retrospective examples can add some excitement.

What is a stakeholder? Simply put, stakeholders are people who are interested in your project’s success. This includes anyone vested

A test plan template is a document that describes how testing will be done, what will be tested, for how

A sprint review is a scrum event in which the product backlog is reviewed, and stakeholders give feedback by providing

Resource planning templates help PMs get a head start on their planning. Using templates enables the PM to focus on