Bitrix24 Pricing Plans & Costs Guide

Bitrix24 provides a unified platform for project management and team collaboration. It centralizes tasks, deadlines, reports, and KPIs in one place, accessible from anywhere. The software supports all popular methodologies like Kanban, Gantt charts, and Scrum. Its integrated AI assistant, CoPilot, helps generate task descriptions and plans from simple prompts. Beyond task automation and tracking, Bitrix24 combines essential tools for communication, file storage, and CRM into a single ecosystem.

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This makes it a comprehensive solution for businesses looking to manage projects and improve team efficiency within one integrated system. To determine if its powerful features align with your budget, a clear understanding of Bitrix24’s pricing structure is essential.

How Much Does Bitrix24 Cost?

Bitrix24 is a comprehensive business platform offering a flat-rate pricing model, where one fixed fee covers all users within a plan’s limit, providing predictable budgeting. It provides both flexible cloud-based subscriptions and self-hosted on-premise solutions for enterprises. The five core cloud plans are structured to support businesses from startups to large corporations.

Bitrix24 Free ($0/month) – A permanent plan ideal for small teams or testing the platform, offering unlimited users with basic collaboration, CRM, and task management tools.
Bitrix24 Basic ($61/month billed monthly, or $49/month billed annually) – A cost-effective solution for small teams of up to 5 users, adding essential business tools like an online store, customer support, and increased storage.
Bitrix24 Standard ($124/month billed monthly, or $87/month billed annually) – The most popular plan for growing businesses with up to 50 users, introducing key marketing automation, online documents, and administrative controls.
Bitrix24 Professional ($249/month billed monthly, or $175/month billed annually) – Designed for established teams up to 100 users, featuring advanced CRM, sales intelligence, workflow automation, and comprehensive HR tools.
Bitrix24 Enterprise ($499/month for 250 users billed monthly, or $350/month billed annually) – Built for large organizations, offering a multi-branch structure, maximum storage, advanced security, and scalability for thousands of users.

For organizations requiring full data control and customization, Bitrix24 offers on-premise editions hosted on your own servers. These are priced as a one-time license fee and come in two tiers:

Business Edition: Starts at $3,590 for 50 users or $24,990 for 500 users.
Enterprise Edition: Priced at $21,242 for 1,000 users.

*The prices shown for on-premise solutions are the standard one-time license fees. Contact Bitrix24 or an official partner for detailed quotes, renewal rates, and telephony credit pricing.*

If Bitrix24 does not fit your project management needs, consider the full-featured AceProject as an alternative. AceProject pricing does not depend on the number of users, allowing you to control costs better.

Bitrix24 Free Plan

The Bitrix24 Free plan is a robust, permanent solution for startups, freelancers, and small teams. It offers unlimited users and core business tools for communication, project management, and customer relations at zero cost. This plan is perfect for testing the platform’s integrated approach to work management before committing to a paid subscription.

Free Plan includes:

Unlimited Users: Add as many team members as needed without any per-user fees, making it ideal for growing teams or testing collaboration with your entire organization at no cost.
5 GB Storage: Provides essential space for storing project files, documents, and shared assets, suitable for lightweight collaboration and foundational business operations.
Core Collaboration: Offers chat, video calls, and workgroups to facilitate team communication, enabling real-time discussions and information sharing directly within the platform.
Tasks & Projects: Includes tools for creating tasks, using Kanban boards, and basic project tracking, allowing teams to organize work and manage deadlines efficiently.
CRM: Features contact management, deal tracking, and sales pipelines, giving small teams the ability to organize customer interactions and basic sales processes.
Bitrix24 Sign: Enables the sending and signing of electronic documents digitally, streamlining approval workflows and reducing reliance on physical paperwork for everyday agreements.
Drive: Provides a centralized hub for uploading, sharing, and managing team files, ensuring that important documents are accessible to authorized users from a single location.
Contact Center: Integrates customer communication channels from popular social media platforms, allowing teams to receive and manage messages from clients in one unified inbox.
Website Builder: Allows users to create and publish a basic company website with no coding required, supporting an online presence for small businesses or projects.

Bitrix24 Basic Plan ($43 per month)

The Bitrix24 Basic Plan is designed for small, established teams ready to formalize their operations. It includes 5 users and expands on the free offering with essential business tools like an online store and integrated telephony, providing a more complete solution for daily business management and customer engagement.

Basic plan includes:

24 GB Storage: Offers expanded cloud storage for documents, project files, and media, accommodating the increased data needs of a small, active business team.
5 Included Users: The plan’s flat fee covers a core team of up to five users, making budgeting predictable and straightforward for small businesses or departments.
Collaboration Tools: Builds on core features with HD video conferencing and a company social network, enhancing internal communication and team cohesion.
Tasks & Projects: Provides full access to project management tools, including advanced task automation and detailed reporting for better workflow oversight.
CRM: Expands CRM capabilities with tools like quote templates and transaction automation, supporting more structured sales and client management processes.
Bitrix24 Sign: Enables advanced e-signature workflows for contracts and agreements, integrating signing processes directly into the sales and operational pipeline.
Drive: Offers enhanced file management with more robust sharing controls and version history, improving collaboration on important team documents.
Contact Center: Integrates telephony and multi-channel support, allowing teams to make calls and manage customer interactions from email and chat in one place.
Website Builder: Provides advanced site creation features, including custom domain connection and HTML/JavaScript access, for a more professional online presence.
Online Store: Allows the creation and management of a full e-commerce platform directly within Bitrix24, complete with product catalogs and payment processing.

Bitrix24 Standard Plan ($87 per month)

The Bitrix24 Standard Plan is the platform’s most popular tier, built for growing businesses that need to scale their operations. It supports up to 50 users and introduces critical tools for marketing automation and collaborative document management, making it ideal for teams looking to streamline processes and improve team-wide productivity.

Standard Plan includes:

100 GB Storage: Provides substantial storage capacity for extensive document libraries, marketing assets, and project files, supporting the collaborative needs of a growing 50-user team.
50 Included Users: The flat-rate pricing efficiently scales to cover a midsize team, offering predictable costs and excellent value per user for collaborative workspaces.
Collaboration Tools: Includes comprehensive team collaboration suites with advanced administrative controls for managing groups, permissions, and company-wide communication effectively.
Tasks & Projects: Features full project management with capabilities for complex task dependencies, workload planning, and in-depth efficiency reports for managers.
CRM: Delivers a complete CRM system with sales funnel management, marketing automation, and detailed client analytics to drive revenue growth.
Bitrix24 Sign: Supports automated signature workflows for sales and HR documents, integrating legally binding e-signatures into core business processes.
Drive: Enables team-wide document collaboration with advanced sharing permissions, link tracking, and synchronized desktop folders for seamless file access.
Contact Center: Unifies telephony, live chat, and social media messaging into a single customer service hub with agent workload distribution.
Website Builder: Offers professional website creation with SEO tools, analytics integration, and multi-page site management for business or e-commerce.
Online Store: Allows management of up to five separate online stores with inventory management, order processing, and integrated payment gateways.
Marketing Tools: Provides email marketing, SMS campaigns, and advertising integration with Facebook Lead Ads and Google Ads to generate and nurture leads.
Online Documents: Enables real-time co-editing in documents, spreadsheets, and presentations with built-in chat, comments, and full version history tracking.

Bitrix24 Professional Plan ($175 per month)

The Bitrix24 Professional Plan is designed for established businesses with complex operational needs and teams of up to 100 users. It introduces powerful AI-driven sales tools, advanced automation, and comprehensive HR management, providing a unified platform to automate workflows and derive intelligent insights across departments.

Professional Plan includes:

1,024 GB (1 TB) Storage: Delivers extensive storage for large-scale file archives, video content, and data-intensive operations, supporting advanced business activities and collaboration.
100 Included Users: Efficiently scales to support larger organizations or departments with a high user count, maintaining cost predictability under the flat-rate model.
Collaboration Tools: Includes enterprise-grade communication tools with enhanced security protocols and advanced meeting management for large-scale internal coordination.
Tasks & Projects: Provides sophisticated project portfolio management with custom fields, cross-project automation, and detailed analytics for executive oversight.
CRM & X5 CRM: Upgrades to the advanced X5 CRM with AI-powered lead scoring, customer journey analytics, and predictive sales forecasting for data-driven strategies.
Bitrix24 Sign: Enables bulk sending, automated signing reminders, and advanced audit trails for compliance in high-volume document workflows.
Drive: Offers enterprise-level file management with advanced security controls, data loss prevention features, and seamless integration with corporate storage systems.
Contact Center: Includes intelligent call routing, CRM pop-ups, and advanced analytics for optimizing customer service operations and agent performance.
Website Builder: Provides AI-assisted content generation, advanced SEO modules, and A/B testing capabilities for optimizing web presence and user engagement.
Online Store: Supports management of up to 10 online stores with AI-powered image and text assistants for automated product description generation.
Marketing Tools: Features advanced marketing automation with dynamic segmentation, behavioral targeting, and multi-channel campaign orchestration across email and social media.
Online Documents: Includes advanced document workflow automation, approval processes, and integration with electronic signature tools for streamlined operations.
e-Signature for HR: Specializes in digitizing internal HR processes like offer letters, policy acknowledgments, and performance reviews with secure, trackable signatures.
Sales Intelligence: Provides AI-driven lead enrichment, company insights, and buying signals to help sales teams prioritize prospects and personalize outreach effectively.
Automation: Offers a visual workflow builder to automate complex, cross-departmental business processes without coding, connecting CRM, projects, and HR.
HR Tools: Delivers a full human resources suite with employee self-service portals, performance management, onboarding workflows, and absence management.

Bitrix24 Enterprise Plan ($325 per month)

The Bitrix24 Enterprise Plan is built for large corporations and organizations with complex, multi-branch structures. Starting at 250 users and scaling to 10,000, it delivers maximum performance, granular security controls, and centralized administration for managing distributed operations from a single, powerful platform.

Enterprise Plan includes:

3 TB Storage: Provides massive, scalable storage infrastructure for enterprise-level data retention, high-resolution media, and archival needs across the entire organization.
250+ Included Users: Supports large-scale deployment for entire corporations, with flexible pricing tiers that scale efficiently from 250 up to 10,000 users.
Collaboration Tools: Delivers premium communication tools with guaranteed service levels, advanced webinar hosting, and enterprise social networking features.
Tasks & Projects: Enables program and portfolio management across multiple departments or branches with consolidated reporting and executive dashboards.
CRM & X5 CRM: Provides the full X5 CRM suite with unlimited automation rules, predictive analytics, and dedicated sandbox environments for testing.
Bitrix24 Sign: Includes custom branding for signing portals, advanced identity verification options, and dedicated compliance support for regulated industries.
Drive: Features enterprise-grade synchronization, advanced data governance tools, and integration with on-premise storage solutions for hybrid deployments.
Contact Center: Offers omnichannel routing with AI-powered chatbots, sentiment analysis, and integration with enterprise telephony systems (PBX).
Website Builder: Allows creation of unlimited websites with independent domains, advanced personalization engines, and multi-language support.
Online Store: Supports an unlimited number of online stores with enterprise-grade catalog management, wholesale pricing modules, and advanced shipping logistics.
Marketing Tools: Provides enterprise marketing automation with customer data platform (CDP) capabilities, journey orchestration, and advanced attribution modeling.
Online Documents: Includes advanced document management system (DMS) features, automated retention policies, and integration with enterprise content management systems.
e-Signature for HR: Supports complex, multi-party signature workflows for legal and HR documents with court-admissible audit trails and advanced encryption.
Sales Intelligence: Delivers unlimited lookups, technographic data, and intent signals with API access for integration into existing sales ecosystems.
Automation: Enables organization-wide automation with custom script execution, API connectors, and the ability to build complex, multi-system workflows.
HR Tools: Provides a comprehensive HRIS with organizational chart management, talent management suites, advanced analytics, and skills databases.
Multiple Branches: Allows the creation and centralized management of separate, secure branch portals for franchises, regional offices, or subsidiaries.
Scalability: Guarantees high-availability architecture with load balancing, dedicated hosting options, and performance that scales linearly with organizational growth.
Enterprise Pack: Includes a dedicated account manager, custom onboarding, and priority access to new features and beta programs.
Customer Support: Provides 24/7 priority support with direct access to senior technical specialists and a guaranteed response time service level agreement (SLA).
Administration: Offers centralized security administration with role-based access control (RBAC), comprehensive audit logs, and integration with corporate identity providers (SSO/SAML 2.0).

Bitrix24 On-Premise Edition

For organizations requiring maximum control, security, and customization, Bitrix24 offers self-hosted On-Premise solutions. These are one-time license purchases installed on your own servers, providing full access to source code, superior performance, and compliance with strict data sovereignty regulations, ideal for large enterprises and government entities.

On-Premise Editions include:

Business Edition: A one-time license starting at $3,590 for 50 users. It provides a robust, self-hosted foundation for medium to large businesses seeking full administrative control over their data, environment, and security protocols without recurring cloud fees.
Enterprise Edition: A comprehensive one-time license priced at $21,242 for 1,000+ users. It delivers maximum scalability, advanced customization through source code access, and dedicated architecture for mission-critical, large-scale enterprise deployments.
Flexible User Tiers: Licenses are available for precise team sizes (50, 100, 250, 500, 1000+ users), allowing organizations to pay only for the capacity they need while planning for future growth.
Annual Renewals: Optional annual subscriptions provide access to crucial updates, security patches, and technical support, ensuring the platform remains secure, stable, and up-to-date after the initial license purchase.
Edition Upgrades: Paths are available to seamlessly upgrade from the Business to the Enterprise Edition or to increase user limits, protecting your initial investment as organizational needs expand.
Integrated Telephony: On-premise deployments can integrate with your existing telephony infrastructure or utilize Bitrix24’s telephony services with pay-as-you-go credit models for call management.
Full Feature Suite: Includes the complete set of Bitrix24 tools: Online Documents, Communications, Tasks and Projects, CRM, Contact Center, and Site Builders, all running within your own secure IT environment.

Conclusion

Choosing the right Bitrix24 plan hinges on your organization’s size, growth trajectory, and need for advanced functionality. For small teams, the robust Free plan provides an excellent starting point. Growing businesses often find the best value in the Standard or Professional tiers, which unlock essential marketing, automation, and collaboration tools. For large, complex enterprises, the scalable Enterprise or customizable On-Premise editions deliver the necessary control, security, and multi-branch architecture.

By aligning the flat-rate pricing model with your specific user count and feature requirements, Bitrix24 can serve as a cost-effective, all-in-one platform that consolidates numerous business tools into a single, integrated system, streamlining operations from communication to CRM. Investing in the right Bitrix24 plan empowers your organization to enhance productivity, strengthen collaboration, and drive sustainable business growth.